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Sales Counselor in Milwaukee, WI at Ascension Living

Date Posted: 5/13/2018

Job Snapshot

  • Employee Type:
  • Location:
    Milwaukee , Wi
    Milwaukee, WI
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Sales Counselor
  POSITION SUMMARY Responsible for achieving Assisted Living sales and Independent Living sales and revenue goals. The Sales Counselor speaks with prospective residents and their families, manage the administrative aspects of Ascension Living (AL) sales process, and answer questions about the community’s apartments. Responsible for generating leads, lead management, sales presentations, closing sales, and for meeting monthly sales expectations. This is a full-time position and may require some Saturday coverage.

  Maintain and/or improve upon the occupancy level and revenue production of the community in accordance with the marketing and business plans to include completing sales calls and closing sales.
 Achieve individual sales goals and targets (call-outs, appointments, sales, closings, etc.
  Develop and maintain relationships with and generates leads through residents, family, and professional referral sources.
 Ensure that each prospect receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every prospect, maintaining solid product knowledge, and all other aspects of customer service.
 Work with other sales team members and community management to plan, coordinate, and implement monthly prospect and/or referral source activities and events.
  Work in collaboration with other sales team members in developing and executing sales plans to achieve community occupancy goals.
 Maintain prospect interest and commitments through continuous follow-up.
 Follow organizational procedures in lead tracking and maintain current records of all leads and prospects as required by the organization. Ascension Living – Sales Counselor Page 2
 Professionally represent the organization at public and community functions and foster a positive image of the community.
  Other duties as assigned


Job Requirements

  Bachelor’s degree required in Marketing or related field preferred.
  Minimum three years sales experience required. Sales experience within a senior living environment preferred. 
 Proven history of achieving and exceeding sales goals required. 
 Proven experience to include marketing strategy and tactics, sales techniques, and sales systems. Consultative selling skills highly preferred. KNOWLEDGE, SKILLS AND ABILITIES  Thorough understanding of senior housing and referral sources preferred.
  Knowledge of sales and marketing to include principles and methods for showing, promoting, and selling services required. Knowledge and understanding of the senior market and various senior living products preferred.
  Must possess strong collaborative, interpersonal, organizational, multi-tasking, verbal and written communication skills, and a desire to create a high-performance, effective team that can produce consistent, demonstrated results.
  Must demonstrate on an ongoing basis the ability to develop and maintain good working relationships with co-workers and ministry leadership.
  Competencies needed for this position include strong interpersonal relationship skills, detail oriented, work in collaboration with others, demonstrate a high degree of integrity and personal commitment, possess strong analytical skills, be able to work independently and manage multiple deliverables at the same time. 
 Ability to function in a matrix environment and demonstrate a passion to succeed be self- motivated, dependable, committed, and a willingness to see a project through to its conclusion.
  Working knowledge and proficiency with Microsoft Office is required.

 PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 25 LBS  Occasionally required to carry or lift items weighing up to 10 pounds.  Occasionally required to carry or lift items weighing up to 25 pounds for short distances. Required to obtain assistance of another qualified employee when attempting to lift objects over 25 pounds. Ascension Living – Sales Counselor Page 3  Occasionally required to stand or walk.  Frequently required to sit in a stationary position.  Occasionally performs activities that require stooping, bending and reaching, squatting, balancing, and trunk twisting throughout the day.  Constantly able to communicate verbally and in written form.  Frequently able to detect and discern both loud and soft sounds such as phone calls and customer questions.  Constantly able to use hands and fingers to type, write, and file.  Frequently able to use near vision for viewing computer monitor and written materials.  Occasionally required to detect unusual odors that could indicate environmental issues. WORKING CONDITIONS CATEGORY III Position is Category III of Potential Exposure, which includes tasks that involve no exposure to blood, body fluids, or tissues, and Category I tasks (expected exposure to blood, body fluids, or tissues) are not a condition of employment. OSHA Blood borne Pathogen Standard 1910.1030(c)(2)(i) more specifically defines Category III Potential Exposure as: Normal work routine involves no exposure to blood, body fluids, or tissues. Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care, first aid or to be potentially exposed in some other way.  The noise level in the work environment is usually moderate.  Work is generally performed in an indoor, well-lighted, well-ventilated, heated and air-conditioned environment. BEHAVIORAL APTITUDE  Possess a personal presence characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Ascension Living.  Possesses a willingness to learn and apply Catholic Healthcare principles and values in the discernment and decision making process for all matters.  Creates and maintains a partnership between employees, the community, and those we serve that fosters an environment honoring individual preferences, choices and traditions. ORGANIZATIONAL RELATIONSHIPS  Reports to: Community Executive Director  Supervises: N/A  Supports:  Collaborates: Internal/external colleagues when appropriate The above statements are intended to describe the general nature and level of work being performed by